Wittur
Overview
Apprenticeship role to support the front office with administration, liaison with external suppliers and internal teams. Scope for future development open to all departments depending on candidate’s progression.
Main duties
- Assist and maintain customer support with claims and analysis.
- Answer phone calls to record customer service details and rely messages and responses.
- Maintain returned parts for processing for damages/claims, log and liaise with warehouse team and inter company factories.
- To become conversant and competent with the current IT platforms including the CRM and ERP systems.
- Assist with Logistics and setting up specialist deliveries/collections.
- General administration duties.
- You will work within the company’s procedures at all times.
- You will study for your City & Guilds NVQ in Business Administration Level 2.
The above is representative of your main duties it is not exhaustive; you will be expected to co-operate with any reasonable request from the company to support its business activities.
Qualities required
- You will be a motivated individual with excellent time management and a confident member of a team able to assist and communicate with staff at all levels.
- Able to use own initiative when working alone and within office-based teams.
- You will be punctual, reliable and possess good written and mathematical skills.
- Excellent verbal communication skills; phone and one to one interaction.
- Having excellent IT skills with focus on Microsoft Office applications.
- You will be looking for a career with excellent progression opportunities within an International company.
- Previous experience in the field is not necessary as full training will be given.
- Minimum GCSE English and Maths.
In Return the company offers
- 40 hour working week 8:30-17:00 Mon-Fri
- 33 Days paid annual leave including statutory holidays
- Contributory pension scheme after qualifying period
- Annual salary paid monthly
- Additional benefits available after probationary period
To apply for this job email your details to Martine.Hayden@wittur.com.