Technical Operations Administrator

Job Title
Technical Operations Administrator

Company
Derwen Joinery Ltd

Location
Whitegate Industrial Estate, Wrexham, UK (this post demands full time attendance
within the workshop)

About Us
A Wrexham based employer evolving from traditional manufacturing to advanced CNC machining is actively seeking to recruit a key member of staff to support business growth.

The Role
As a Technical Operations Administrator, you will play a key role in ensuring the smooth running of both digital and administrative systems across the business. From supporting CAD/CAM workflows to assisting with business systems and safety compliance, this is a varied and hands-on role of technology, production, and administration.

Working closely with the shop floor (joinery staff), designers and the management team, you’ll provide day-to-day support that helps keep our operations efficient.
Derwen seek to appoint a highly motivated, exceptionally well educated and driven
individual with a desire to develop a career within a diverse manufacturing environment.
Whilst recruitment will focus on a high baseline of core skills, Derwen will support the
appointee with all appropriate mentorship and training to ensure the total effectiveness
and discharge of this role.

Key Responsibilities
• Support workshop and office technology
• Assist in managing digital file preparation for production, including CAD/CAM/CNC data input
• Help administer and improve business systems including documentation and data handling

• Contribute to health, safety, environment, and quality (SHEQ) processes
• Maintain documentation and support compliance audits as required
• Assist with internal communications, job scheduling, and system updates
• Liaise with suppliers, clients, and colleagues to ensure accurate information flow and strong working relationship.

Key Activities
To support an office administrative function across:
• Business-Wide Operations
• Safety, Health, Environment and Quality (SHEQ)
• Business Systems & Digital Workflows
• Work Winning and Bid Support
• Fostering Positive Client Relationships
• CAD/CAM – CNC Production Drafting and Data Input
• Collaborative member of the estimating team

What We’re Looking For
Essential
• Competent in IT, with a significant interest in design technology and technical operations
• Strong effective communication and organisational skills
• Ability to manage multiple tasks and prioritise effectively
• Evidence of competency in office software (e.g. Microsoft Office) and digital file formats
• Evidence of literacy and numeracy, A level C and above
Desirable
• Experience with CAD/CAM related production
• Previous exposure to office administration or digital production systems
• Understanding of manufacturing, engineering, and design processes

• Familiarity with SHEQ and compliance

Development Journey
Progression and development will evolve throughout your employment, including:
• Mentorship and hands-on training from experienced team members at Derwen Joinery
• Formal education and coursework aligned with your development
• Specialist manufacturer training for CAD/CAM/CNC production

What We Offer
• A full-time role in a modern, innovative manufacturing company
• Opportunity to build a hybrid skill set across administration, IT, and digital production
• On-the-job technical training and mentoring
• Support for continuing professional development and education
• All tools, equipment, and PPE provided

Our recruitment and selection process
• Interview
• Shortlisted candidates will be asked to undertake a pre-employment capability assessment to demonstrate key competencies of this role

How to Apply
Send your CV and a brief cover letter outlining your interest and any relevant experience
to jenny.roberts@derwenjoinery.co.uk by Friday 1st August 2025.