Apprentice Administration Assistant – CEO Office

Our Vision

All BASC employees are expected to contribute to our vision:

Fight for sustainable shooting and conservation of the countryside.

Key Accountabilities & Responsibilities
1. Provide administration support to Project Integration Manager which will include administration support to the CEO, BASC Chairman, Vice-Chair and ad-hoc support to the Executive Directors.
2. Administration support to the CEO Office, ensuring diaries, travel arrangements, expenses and all other logistic matters are effectively managed.
3. General administration duties including proof reading, collation and distribution of meeting papers, letters and raising order requisitions.
4. Council – assist and provide support in the prep for council meetings. This includes, logistics of travel, accommodation, food, etc. ensuring the meeting goes to plan.
5. Take telephone and email messages, escalating urgent matters and passing information to the appropriate person at the earliest convenience.
6. Assist in preparations for the AGM meeting as required, co-ordination of evening meal arrangements, lunches and room bookings.
7. Ensure that all incoming correspondence is acted upon, and outgoing letters and email communications are completed in a timely manner.
8. Ensure that appropriate records and filing systems are kept up to date both for hard copy and electronic communications.
9. Travel and accommodation arrangements as required.
10. Raise order requisitions as requested and complete purchase order documentation and checking invoices and issue to Finance.
11. Assist Project Integration Manager with shows and events as required.
12. Attendance at the yearly Game Fair with the CEO team assisting the Project Integration Manager at the event as required.
13. Work on reception as and when required, answer calls with the appropriate greeting efficiently and courteously, ensuring all calls are routed correctly and that messages are passed to the appropriate team member in a timely manner.

Experience

Essential Skills, Knowledge & Achievements

Experience of accurate use of Microsoft Office packages including Word and Outlook

Experience of providing a high standard of service to customers, ideally in a similar environment

Experience of talking to customers/members and understanding their requirements

Experience of working alone under own initiative

Excellent team player

Able to work flexibly

Enthusiastic and approachable

Able to work positively within the spirit of BASC’s vision and core values

Essential Skills, Knowledge & Achievements

Good standard of education including GCSE/level 2 English and Maths

Enthusiasm to undertake work based training

Outstanding customer service skills

Well presented

Professional and friendly approach

Able to work on own initiative

Time management, able to prioritise and achieve deadlines

Excellent verbal and written communication skills

Problem solving skills

Sound IT skills including web-based packages

Event planning

Proven secretarial track record

Self-motivated and able to take initiative

Sensitive, with understanding of confidentiality and discretion

Diplomatic but assertive when required

Understanding and supportive of the aims and objectives of BASC and member requirements
Confidentiality

General Requirements

BASC Head Office is based in Marford Mill, Rossett, with country and regional offices across the UK.

We have an agile working approach, with our core hours being between 8.30 – 5.30 Monday – Friday. We do expect some weekend and out of hours working to support our membership engagement. Your working hours are stated in your contact of employment.

You are expected to be flexible and agile and be willing to undertake any other duties that
may be reasonable required.
All our employees must always act as a positive ambassador for the Association when dealing with members or representing the Association in other ways.